Jordan: Trainer - Training on Computer skills ( Located in Jordan )

Terms of Reference for Service Provision:

Training on Computer skills

Training subject and title: Computer skills – Basic and intermediary level

Location: Irbid or Ajlun

Training Provider: Based on bid analysis.

Subject

Responsibility

Context and presentation of the delegation.

Created in 1960, the Foundation of Terre des hommes Lausanne (Tdh) mission is to come to the aid of children in need. It endeavors at all times to defend the rights of children, in times of war and natural disasters, or in less publicized situations of distress. Today, Terre des hommes Foundation is the largest non-governmental organization (NGO) for children’s aid in Switzerland. Besides, Tdh has development projects and emergency relief programs in more than 30 countries, including Lebanon, Jordan, Egypt and Syria. This engagement is financed by individual and institutional donations. Over the last fifty years, Terre des hommes has developed in two core areas: healthcare and child protection. Every year, Tdh offers sustainable solutions and a better future for over one million children and their relatives by focusing on two levels:

1. providing direct aid worldwide for children in need, whereby projects are carried out under our own management or in partnership with local organizations;
2. as an ambassador for children’s rights in Switzerland and throughout the world, through campaigns that promote the fundamental rights of children or that denounce violation of these rights, in particular those contained in the Convention on the Rights of the Child adopted by the UN in 1989.

Tdh opened its Delegation in Jordan in 2007 with the objective to implement programs both in Jordan and in Syria, initially in favor of Iraqi refugees. Tdh has been directly implementing emergency projects dedicated to Syrian refugees and host communities since 2012, both in the North host communities and in the Emirati Jordanian Camp.

TDH’s intervention in the Northern host community is in collaboration with community based organizations CBOs, where Tdh is delivering a comprehensive activities aiming to protect children and their families such as psycho social support, life skills training, learning and support services, community mobilization activities, case management services and capacity building programs for local CBOs and local authorities.

General purpose of training program

TDH Jordan has been working with partners represented by volunteers, community based organizations, and local authorities. The capacity of our partners has been assessed and their capacity needs determined, including the need to develop their institutional capacities. The purpose of the trainings is to enable these partners to become capable of sustaining the continuity of Tdh intervention. Thus Tdh aims to strengthen the capacity of our partners by focusing on different managerial and institutional functions. Tdh’s goal is to hand over the running of activities in the CFSs to our partners. The training services is a part of Tdh’s capacity building program and is consistent with the overall project objectives for capacity building.

General Objective

The senior staff of 15 of TDH’s partner CBO’s will be trained on how to effectively and efficiently use MS office (including word, excel, Visio, PowerPoint) and Email.

Expected results

The trainees after the completion of this intensive two days training shall be capable of :

1. Will understand and have basic knowledge about MS office and email

2. Will be able to effectively use MS-office (excel, word and Ppt) and email

3. Will be able to use electronic files for the record keeping instead of writing everything on paper.

Line Management

Reporting directly to Tdh North learning & development officer in charge of the capacity building.

Action Plan

1. Draft of the content, material and monitoring tools of the training in Arabic and English together.

2. Submission of the draft to the learning and development officer by the 9^th of July 2017.

3. Finalization of the training agenda, material and monitoring tools in both of Arabic and English.

4. Conduct the training on 12^th& 13^th of July 2017 in Arabic.

5. Analytical reports with the master training materials to be finally submitted to the L&D officer in charge for the capacity building by the 23^rd of July 2017 in English and Arabic.

Announcement date for the TOR

2^nd of July 2017.

Duration of the assignment

12^th and 13^th of July 2017 (two days)

Training location

To be decided

Target Group

15 CBOs managers.

Expected Deliverables

1. Training Plan for the training program in Arabic and English.

2. Training materials in Arabic and English.

3. Monitoring tools in Arabic and English.

4. Analytical training report to measure on levels of learning and learning progress in English and Arabic.

Methodology of training

1. PPT presentation.

2. Lab training sessions.

3. Participatory exercises for practical learning.

4. Training should include ice breakers and energizers.

Desired qualifications and levels of experience for the training provider

Mandatory experience requirements:

1. B.A degree in programming or any related field of expertise.
2. Proficient Knowledge and proven skills on Ms-office software’s and email techniques and usages.
3. Proven experience in conducting training.
4. Knowledge of Training techniques.
5. Knowledge on how to develop and produce monitoring tools and analytical reports.

Mandatory skills:

1. Ability to motivate trainees throughout the entire duration of the training.
2. Ability to pass knowledge to others and to create a real learning environment.
3. Creative, patient and solution oriented.
4. Ability to work in an environment subject to change.
5. Ability to meet deadlines.
6. Ability to provide high quality products and services.

Payment method

As per the contract for services

Security

Comply with Tdh Security Regulations

Child Safeguarding Policy

1. To fully commit to respect Tdh Child Safeguarding Policy.
2. To commit to ensure the best implementation possible for the Child Safeguarding Policy in Jordan.
3. To commit to inform the Country Representative and to deal with any case of any allegations or possibility of transgression, even potential, for the Child Protection Policy.

Other

1. The service contractor is required to provide an agreement from the organization that he/she works with (in case of any) providing him/her with a permission to deliver training as it is agreed between Tdh and the trainer.

2. The incumbent shall conduct his or her duties in respect of the Charter of Terre des hommes (Tdh) and it’s Child Safeguarding Policy.

3. Tdh intervenes without any affiliation for politics, religion or financial profit. The incumbent will direct his or her activities and engagements without preoccupation of political, racial or religious affiliation.

4. Tdh expects that its staff and contractors’ professional conduct reflect proper behavior in accordance with local culture and traditions. The incumbent assures the moral protection of the name of Tdh and defends in all circumstances the interests of the movement.

5. Any change to the TOR should first be discussed and agreed with both the Tdh L&D officer, and Tdh Field Coordinator.

6. These Terms of Reference may be amended based on the changed context. A high degree of flexibility on the part of the service provider is expected.

For who have the capacity to provide such a training, please send you CV along with Cover letter in English to the following Email Address :

job.tdh@gmail.com