Iraq: Community Ressource Center Manager - Tal Afar

We are looking for our delegation in Iraq for a

Community Ressource Center Manager

Position Start Date: 2^nd of July 2018

Duration: 6 months

Location: Tal Afar - Iraq

Terre des hommes does not set closing dates for this position; recruitment is on-going until the position is filled

Contractual conditions:

Expatriate contract under Swiss labour code 2’200 CHF (~1’900 €) <> 2’400 CHF (2’100 €) net /month x 13 times (+ Withholding AVS candidate for Switzerland). Vacancy: 25 days/year, Health insurance, accident and medical repatriation insurance, location, return flight.

Context:

Tdh has been present in Iraq since 2014 with NFI distributions in Dohuk Governorate and in October 2015 launched unconditional cash assistance with the support of Swiss Solidarity. Since these first interventions, Tdh is now present in eleven districts (Anah, Al-Qa’im, Haditha, Tal Afar, West and East Shirqat, Tikrit, Baiji, Hawija, Kirkuk and Tooz) across four Governorates (Salah al-Din, Kirkuk, Nineveh and Al-Anbar) with operations in the two latter districts since 2017 as Tdh followed the frontlines to provide emergency assistance. Tdh was the first INGO to have field offices in Tikrit, Shirqat, Tal Afar and Anah.

Tdh’s strategy consists on providing emergency assistance in hard-to-reach and newly accessible areas with an integrated emergency response to conflict affected people while building the capacity of its current response in areas where services are being re-established.

Main responsibilities:

Terre des hommes (Tdh) will establish a Community Resource Centre in Tal Afar, Ninewah governorate, Iraq. The overall goal is to coordinate assistance by government and humanitarian actors for returnees, non-displaced persons, host families and IDPs in Tal Afar district.

The expected outcomes are:

• Support communities to identify, and access services and assistance delivered around the CRCs through an area-based approach;

• Provide two-way information access and dissemination to affected communities;

• Support multi-sectorial coordination among humanitarian and government actors.

Essential public infrastructure has been critically damaged in the city center which impedes returnees’ access to basic services including, but not limited to, education and health facilities roading, electricity and water infrastructure. This is further complicated by a significant reduction in the level of public services due to loss of government staff and expertise, resourcing, and difficulties obtaining public finance. In summary, the severity of needs is greatest concerning.

To ensure coordinated assistance by government and humanitarian actors for returnees, non-displaced persons, host families and IDPs in Tal Afar district. In responding to these many needs (Protection, WASH, Food Security, Education, and, to a lesser extent, shelter), Tdh recognizes that a comprehensive and holistic approach is needed – that is a Community Resource Centre (CRC).

Fonction details:

Project Management

• Ensure overall oversight of CRC activities according to CRC Standard Operating Procedures and Terms of Reference;

• Manage and coordinate day-to-day operations in and around the CRC;

• Prepare work plans in consultation with that fit within the project requirements;

• Prepare and maintain an up-to-date work plan and disseminate with all relevant stakeholders;

• Contribute to refine data collection, monitoring and reporting tools;

• Ensure continuous monitoring and verification of the targets and indicators;

• Apply a results-based management approach and monitor the project outcomes, outputs, activities and impact achieved;

• Ensure that project activities are implemented in line with donor requirements;

• Verify budget line allocations, budget expenditure status against actual delivery and the financial plan during project implementation period;

• Monitor and approve of all purchases relevant to project’s allocated budget lines in close coordination with the admin-finance and logistics department.

Human Resource Management

• Support and supervise CRC staff, field assessment teams and focal points;

• Follow-up and monitor all staff activities and ensure permanent on-the-job coaching and training to work on quality of delivery;

• Oversee staff attendance and authorize leaves, while ensuring targets are met;

• Participate in recruitment and training of new staff;

• Maintain clear reporting and communication lines and ensure use of correct/relevant form of communication is applied by all staff;

• Continuously evaluate and provide feedback to staff members and undertake formal performance appraisals at least twice a year;

• Conduct weekly and monthly meetings with the team to review project planning and discuss protection concerns, trends, gaps and challenges;

• Follow-up on internal and external referrals of most vulnerable cases in close coordination and collaboration with other organizations and agencies;

• Ensure all staff respect the organization’s rules and guidelines to the mission and adhere to Tdh’s Code of Conduct and Child Safeguarding Policy, and confidentiality and humanitarian principles.

Reporting

• Compile, review and analyze data collected by teams as well as teams’ qualitative reports;

• As necessary and in accordance with CRC implementing partner guidelines, review and maintain CRC-related administrative documents and maintain a filing system for administrative documents;

• Ensure weekly reporting on activities, progress and recommendations to the Supervisor and CRC Steering Committee;

• Prepare and submit ad-hoc quantitative and analytical reports for the donor within the given timeframe.

Coordination and Representation

• Attend and share highlights during cluster meetings and other relevant working groups with national, local and international actors;

• Ensure liaison and coordination with CRC partners and local authorities based on CRC Steering Committee recommendations;

• Develop good working relationships with governmental departments, local and international organizations in each thematic area and ensure strong referral pathways are maintained;

• Ensure close coordination and information sharing with other Tdh’s projects and the Country Main Office in close collaboration with the Child Protection and Education Coordinator, and the CCCM and Basic Needs Coordinator.

Profile:

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Context related skills, knowledge and experience:

• Bachelor degree from an accredited university in Humanitarian Action, International Development, International Humanitarian Law, Political Science / International Relations or other related disciplines.

• A minimum of 3 years of management experience in the humanitarian sector. Experience in protection or CCCM highly desired.

• Experience in coordinating with NGOs, community organizations, community leaders, UN Agencies and government officials.

• Experience leading, motivating and managing staff.

• Fluency in the written and spoken English and Arabic is a must.

• Strong leadership with excellent communication, management, reporting, and interpersonal skills.

• Readiness to attend meetings and workshops to represent Tdh and its work.

• Ability to work independently with effective time management skills.

• Extraordinary initiative and motivation, creative thinking, and analytical skills.

• Excellent computer skills, highly proficient in the Microsoft Office suite (particularly Excel and Word), and database software.

• Effective organizational and problem-solving skills, with close attention to detail.

• Discretion and ability to handle confidential issues.

Behavioral competencies

These are personal qualities that influence how successful people are in their job. TDH’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

• Handling insecure environments

• Managing resources to optimize results

• Empowering and building trust

• Managing performance and development

• Planning and delivering results

• Flexible and creative

• Pro-active, goal-oriented and results driven.

Child Safeguarding Policy:

• Raising awareness within the Foundation on violence against children

• Providing guidance to employees and others and defining expectations when it comes to preventing, raising, denouncing and responding to issues of child abuse

• Reducing the risk of child abuse by selectively recruiting employees and others

• Reducing the risk of child abuse by developing a culture of open and informed leadership within the organization and in our work with children

We offer an exciting and varied work, useful and meaningful, in a team that wants to make a difference for vulnerable children.

Are you interested? Do you want to face this challenge?

Procedure:

Please postulate on our website:

https://tdh.luceosolutions.com/recrute/fo_annonce_voir.php?id=1138&idpartenaire=20007

We will only consider complete online applications corresponding to the required profile.

Your application must include a complete CV and a covering letter. Additional documents such as diplomas and work certificates will only be required in case of an interview.

If you are not shortlisted, your file will be destroyed by us, according to the rules on data protection.

If you face difficulties in applying online, please contact our HR department: rh@tdh.ch

Terre des hommes provides equal working conditions for men and women. Furthermore, for candidates with equivalent qualifications and for positions with responsibilities, applications from women are strongly encouraged.

The recruitment and selection procedures of Terre des hommes reflect our commitment for child security and protection.

What is Terre des hommes: https://vimeo.com/253387235

https://tdh.luceosolutions.com/recrute/fo_annonce_voir.php?id=1138&idpartenaire=20007

We will only consider complete online applications corresponding to the required profile.